Right of revocation (for consumers in the EU)
Right of revocation
You may declare the revocation of your
contractual statement in text form (e.g. letter, email) or by returning
the merchandise within a period of 2 weeks. The revocation does
not have to state a specific reason. We will forward this revocation
instruction to you again in text form. The revocation period commences
the day following the receipt of merchandise and this revocation
instruction in text form. The time-limit shall be deemed to be observed
by the timely dispatch of the declaration of revocation or the return
shipment.
The revocation is to be addressed to:
sysmocom - s.f.m.c. GmbH
Alt-Moabit 93
10559 Berlin
E-mail: webshop@sysmocom.de
The
right of revocation does not apply on contracts for the supply of goods
produced according to customer specifications or clearly tailored to
personal needs or which, by reason of their quality, are not suitable
for return or may spoil quickly or whose expiration date would be
exceeded, or for the delivery of audio or video recordings or of
software where the seal on the storage medium has been broken by the
consumer, or for the delivery of newspapers, periodicals and magazines.
Consequences of revocation
In
case of a valid revocation, all mutually received performances as well
as emoluments taken (e.g. interest), if applicable, are to be restituted
by either side. If you are unable or partially unable to restitute the
merchandise to us or can only restitute it in a deteriorated condition,
then you have to insofar compensate for its value where applicable. This
does not apply if the deterioration is exclusively due to examining the
merchandise – as for instance in a retail store – or putting the
merchandise to its intended use. Things that can be shipped by parcel
are to be returned on our risk. Things that cannot be shipped by parcel
will be picked up. You are obliged to bear the costs of the return
shipment, if the merchandise delivered corresponds to the merchandise
ordered, and if the price of the merchandise to be sent back does not
exceed an amount of forty euros or if, where the price is higher, you
have at the date of the revocation not yet rendered consideration or
given a part payment. In all other cases, the return shipment for you is
free of charge. All reimbursement obligations must be fulfilled within
30 days of the declaration of revocation.